{"id":782,"date":"2010-04-14T12:03:55","date_gmt":"2010-04-14T11:03:55","guid":{"rendered":"http:\/\/kaitlyn-marsue.net\/?p=782"},"modified":"2010-04-14T12:03:55","modified_gmt":"2010-04-14T11:03:55","slug":"please-make-a-note-of-not-being-so-rude","status":"publish","type":"post","link":"http:\/\/kaitlyn-marsue.net\/?p=782","title":{"rendered":"please make a note of not being so rude"},"content":{"rendered":"<p>\tOur world is filled with passwords.  Everyone wants us to have one.  Sure, there\u0092s the bank and credit cards.  I\u0092ve also got passwords for Barbie.com (it would not let me choose \u0093IhateBarbie\u0094 as my password), for Swiss Air, the News and Observer, iTunes, Facebook, my realtor\u0092s website.  I call Disney\u0092s employee stock purchase line every April to ask for my password.  (There\u0092s always a long wait on hold, so I know I\u0092m not alone)  I even have one to log into Bill\u0092s computer.  <\/p>\n<p>\tIt is simply impossible to remember all these passwords.  And it\u0092s not for a lack of trying.<\/p>\n<p>\tSure, you can always jump through a few hoops to retrieve your password.  Usually.  Yesterday I tried to log onto a website I haven\u0092t used in several years but couldn\u0092t retrieve my password because the system emailed it to an old email address.   I wrote and asked for help.<\/p>\n<p>\tHonestly, I\u0092m a little annoyed by the response I got.  Yes, I was sent the obligatory temporary log-in and password that I can change to be more unforgettable.  Fine.  But included in the email was a curt line about not losing it this time.  Alright, it actually said \u0093please keep a record of this information for future reference.\u0094  Read between the lines and it says to me:   \u0093I don\u0092t care if since the last time you logged into our website you watched your mother die, closed out her estate, decided your career path was all wrong, became a stay-at-home-mom, moved to another country.  Don\u0092t ask me again to do my job as webmaster and help you log into a website that has very little reason to be so dang secure as to require a log-in and password.\u0094<\/p>\n<p>\tMaybe I\u0092m being a little harsh.  Maybe yesterday she got flooded with nothing but requests from people who lost their passwords and changed their emails and had no other way to log onto the site.  Maybe yesterday the latte machine at her Starbucks was broken so she was running on a little less caffeine than is optimal.  Maybe yesterday she was feeling fat and had to change clothes several times while getting dressed for work.  Maybe she had the epiphany that she just doesn\u0092t like people or her job and dislikes being asked to do something that might interfere with Facebooking while at her desk.  <\/p>\n<p>\tI don\u0092t know what the reason is.  And you can come up with your own equally ridiculous list of why I let her response get under my skin.  (Maybe I spent the day scanning dozens of documents to send to the movers for our international relocation.  Yes.  Maybe I spent time re-booking our entire house hunting trip.  Yes.  Maybe I woke up to find snow on the ground in mid-April.  Yes.  Maybe I simply wanted to log onto this website, pay my dues, and find out about the local group in the area where I\u0092m moving.  Yes, that too.)<\/p>\n<p>\tI will eventually bother to log in and to change my password.  I\u0092ll even make a note of it.  But I won\u0092t promise that I won\u0092t lose it.  Or forget it.  Or change my email address before the next time I ask that it be sent to me.  And heaven help the next person who suggests I keep a record of it.  No shit.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our world is filled with passwords. Everyone wants us to have one. Sure, there\u0092s the bank and credit cards. I\u0092ve also got passwords for Barbie.com (it would not let me choose \u0093IhateBarbie\u0094 as my password), for Swiss Air, the News and Observer, iTunes, Facebook, my realtor\u0092s website. I call Disney\u0092s employee stock purchase line every [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-782","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=\/wp\/v2\/posts\/782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=782"}],"version-history":[{"count":0,"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=\/wp\/v2\/posts\/782\/revisions"}],"wp:attachment":[{"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=782"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/kaitlyn-marsue.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}